Please note:

Important! All Online Sale items are final. No returns, refunds or exchanges on sale items and items purchased during Warehouse and Secret Sales.

Our return period is 14 days after purchase. We will also only accept returns for product(s) purchased at full price. Sale products are final sale and can't be returned or exchanged.

The Return and Exchange terms on this Site are only applicable to Products purchased on the Site, at full price.

If a product is purchased as a bundle, all products included in the bundle must be returned. This includes discounted and free products.

If you would like to return or exchange an item please: Click Here for Returns Form

If you have any questions, please contact us at

BOD By Finch returns and exchange department operates 9am - 4pm Monday-Friday AEST.

Fill out the returns form, sent with your original order and send with the returned item/s to:

B.O.D by Finch Returns
BOD by Finch Returns 
3/33-41 Balmain St, Cremorne,
VIC, 3121 

Once Your Products are received by BOD By Finch, we will send you an acknowledgement of receipt of Your Returned Products and will inspect them.

Please note that NO returns or exchanges can be made in person.
Please contact our Customer Service Team if you have special requirements regarding the return or exchange of Product.

BOD By Finch cannot accept COD deliveries.

For faulty returns or repair please refer to the terms and conditions page or email

For further information please refer to our returns policy on our terms and conditions page here.