Refund policy

Please note:

Our return period is 14 days after purchase. We will also only accept returns for product(s) purchased at full price. Sale products are final sale and can't be returned or exchanged.

Important! All Online Sale items are final. No returns, refunds or exchanges on sale items.

The Return and Exchange terms on this Site are only applicable to Products purchased on the Site, at full price.

If you would like to return or exchange an item please: Click Here for Returns Form

If you have any questions, please contact us at

BOD By Finch returns and exchange department operates 9am - 4.30pm Monday-Friday from Melbourne, Australia.

Fill out the returns form, sent with your original order and send with the returned item/s to:

B.O.D by Finch Returns
3/33-41 Balmain St, Cremorne, 
VIC, 3121

Once Your Products are received by BOD By Finch, we will send you an acknowledgement of receipt of Your Returned Products and will inspect them.

Please note that NO returns or exchanges can be made in person.
Please contact our Customer Service Team if you have special requirements regarding the return or exchange of Product.

BOD By Finch cannot accept COD deliveries.

For faulty returns or repair please refer to the terms and conditions page or email

For further information please refer to our returns policy on our terms and conditions page here.